So, today we’re here to discuss: Are communication skills holding you back from getting you to the next level of success in your life?
How big a part of our lives is communication? I’ll just want to share a few stats that I’ve recently read about, which, really do open your eyes to how big a deal this is. The first one is about speaking, how many words per day to be taught.
The average person speaks between 10,000 and 20,000 words a day. Now that is a lot of words per day. It’s a lot of communication to be doing from one person and with other people, every single day.
Another stat that I came across was about emailing. In the business world there’s 138 billion emails estimate year to be sent every day in 2017 says every single day businesses and hunting 38 billion emails. And if you forget all the other nonverbal communication, it’s just, let’s just go with spoken word and written email.
Even that one its own is a huge amount of information. That’s a huge amount of communication.
I want to share another statistic that I originally came across which was very interesting. A thousand people were asked if there a good drivers and of that thousand drivers, 69% rated themselves as excellent.
I’ve heard these sorts of stats before. I’m sure you’ve shared across these other studies people what everyone thinks. So the driver and this study backs up however the difference is they then drilled in and asked some questions in the survey too. Of the 69% of people that rate themselves as excellent drivers and the same 69% of people also said, they admitted to driving over the speed limit. They also confessed to using their phone whilst driving. Some of them had convictions or previous driving offenses and others had anxiety. They struggle with anxiety through driving in poor weather and on fast roads and motorways.
If you take these 5 attributes, they don’t really go hand in hand with excellent drivers. Excellent by it’s term means in the top percentile. So maybe 10% of people can be excellent, which means 59% of people must be wrong.
There’s no surprise there. Not everyone’s a good driver. But it’s interesting because it sort of relates that relates to the communication world as well. How does this driving related to communication? Well, if you go on Linkedin and you have a quick look at people’s strengths, you’ll see EVERYONE is good at communication. Anyone who’s got supervisor, manager, head of a department, some position of authority, nearly everyone lists communication as a skill that they’re good at. Yet when you ask them to back this up, how many days communication training have you had or how many hours communication training?
Most people will say zero. They’ve had no training. And this creates a problem because the bar is set very low. There’s not many good communicators out there. And, it’s the problem that people don’t know they have. So no one’s even trying to get better. And there’s a huge cost. If we go back to the stats that I listed earlier, so 10,000, 20,000 words per day and 138 billion emails in business and per day. That’s a lot of communication and if you’re not very skilled at communicating and there’s gaps in your communication skills that you could become more productive. What that directly translates to is costs. And it costs, organizations in money.
There’s a cost in billions in terms of lost productivity. And it also costs us as individuals as well because we waste our time and when we’re less productive, this means we’re less valuable to our businesses.
A more productive communicator is far more valuable to a business because they can get more done! When people communicate effectively the world’s just a better place. Jack Welsh and his book straight from the Gut. He talks a lot about, the importance of honesty to move things forward. Now what I’ve observed is honesty is paramount and you absolutely do need honesty, but you have to balance that with fairness and respect. When you get honesty balanced with fairness and respect, you’ll make a difference and you move things forward. If you haven’t read Jack Welch’s book, well recommend it.
We’ve talked about how big a part of our lives communication really is. And we’ve also talked about it’s the hidden problem organizations, if people don’t know that they have, and we’ve talked about how well it be a much better place and it’d be a lot more fairness, honesty, respect in the world if people were better at communicating.
We’ve also talked about the cost of lost productivity has been in the billions and the cost of the individual being that you’re going to get a loss of your own time, you’re not as productive, and because you’re not as productive, you don’t become as valuable to organizations you want to be and it potentially holds you back from getting to that next level of success in your life.
If you want to learn how to level up your communication skills, check out some of the videos.
Learn More Leadership and Management Skills
⇒ Understand the most common mistakes people make when confronted with an excuse
⇒ Discover how you can use the good performance of others to motivate improvement
⇒ What to do when someone cannot see they are doing something wrong.
⇒ What you should do when you need to give someone negative feedback and how to do it without it being awkward
⇒ The 3 step feedback checklist. What every communicator should know before deciding to give any feedback
⇒ Find out how to use our powerful phrases that will squash any excuses
⇒ What you need to know before attempting to get new people to perform as well as experienced employees
⇒ Discover how to get stubborn people to change what they are doing, without any confrontation or awkwardness – even when they have been doing the same thing for years